Privacy Policy

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This Privacy Policy explains how DailyErgo Solutions, operating the website zoizyshineea.world (referred to as Zoizyshineea, we, us, or our), collects, uses, stores, and protects personal data when you browse our site, book workspace ergonomics consultations, purchase consultation packages such as Essential Desk Review, Complete Workspace Audit, or Team Ergonomics Workshop, or otherwise interact with our services in Finland and the European Economic Area.

1. Data Controller

The data controller responsible for your personal data is DailyErgo Solutions, Malagankatu 4 LH 3, 00220 Helsinki, Finland. For privacy-related enquiries you may contact us at support@zoizyshineea.world or by telephone at +358400796688. We respond to requests within the timeframes required by applicable law, typically within one month unless complexity requires an extension.

2. Scope of This Policy

This policy applies to personal data processed through zoizyshineea.world, email correspondence, telephone bookings, in-person consultations at our Helsinki location, remote video assessments, and related administrative processes. It does not apply to third-party websites linked from our pages, which maintain their own privacy practices.

3. Categories of Personal Data We Collect

Depending on how you interact with Zoizyshineea, we may process the following categories of data:

• Identity and contact data: name, email address, telephone number, employer or organisation name, billing address, and communication preferences.
• Booking and service data: selected consultation package, preferred dates, workspace location details, photographs or video you voluntarily share for ergonomic assessment, notes from sessions, and follow-up recommendations.
• Technical data: IP address, browser type, device identifiers, referring URLs, session duration, and cookie identifiers as described in our Cookies Policy.
• Payment-related data: transaction references and invoicing details processed through our payment partners. We do not store full payment card numbers on our servers.
• Correspondence: content of messages submitted through contact forms, including your consent checkbox confirmation and timestamps.

4. How We Collect Personal Data

We collect data directly from you when you complete forms on reach-dailyergo.html, book a consultation, attend a session, or communicate with us. We collect limited technical data automatically through cookies and similar technologies when you use our website. Where permitted, we may receive professional contact details from your employer when they arrange a Team Ergonomics Workshop on behalf of staff.

5. Purposes and Legal Bases for Processing

We process personal data only where a legal basis under the EU General Data Protection Regulation (GDPR) and Finnish data protection law applies:

• Performance of a contract: to deliver consultation products you purchase, schedule sessions, provide written ergonomics reports, and manage follow-up check-ins included in certain packages.
• Consent: where you tick the consent box on our contact form, subscribe to optional communications, or agree to non-essential cookies.
• Legitimate interests: to improve our services, secure zoizyshineea.world, prevent fraud, and analyse aggregated usage patterns in a way that does not override your rights.
• Legal obligation: to maintain accounting records, comply with tax rules, and respond to lawful requests from authorities.

6. Workspace Assessment Data

During ergonomics consultations we may document desk height, chair settings, monitor placement, and posture habits. Photos and video used for assessment remain confidential and are accessed only by assigned specialists and authorised administrative staff. We retain assessment materials only as long as needed to deliver the service and support reasonable follow-up questions unless you request earlier deletion subject to legal retention limits.

7. Sharing and Recipients of Personal Data

We do not sell personal data. We may share data with:

• Service providers acting as processors under contract, including hosting providers, email delivery services, calendar tools, payment processors, and analytics providers bound by confidentiality and data processing terms.
• Professional advisers such as accountants or legal counsel when necessary and subject to duty of confidentiality.
• Public authorities when required by law or to protect vital interests.

If data is transferred outside the EEA, we implement appropriate safeguards such as Standard Contractual Clauses or adequacy decisions as required by GDPR Chapter V.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy. Consultation records and reports are typically retained for three years after the last service date unless a longer period is required for legal claims or accounting. Marketing consent records are kept until you withdraw consent. Server logs may be retained for up to twelve months for security monitoring.

9. Your Rights

Under GDPR you have the right to:

• Obtain access to your personal data and receive a copy.
• Request rectification of inaccurate or incomplete data.
• Request erasure where processing is no longer necessary or consent is withdrawn, subject to exceptions.
• Request restriction of processing in defined circumstances.
• Receive data you provided in a structured, commonly used format where processing is based on consent or contract and carried out by automated means.
• Object to processing based on legitimate interests or for direct marketing.
• Withdraw consent at any time without affecting the lawfulness of prior processing.

You may lodge a complaint with the Office of the Data Protection Ombudsman in Finland if you believe processing violates applicable law.

10. Security Measures

We implement technical and organisational measures appropriate to the risk, including encrypted connections via HTTPS, access controls, staff training on confidentiality, and regular review of processor security practices. No method of transmission over the internet is completely secure; we encourage you to use strong passwords on any accounts we provide and to share workspace media only through channels we designate.

11. Children

Our consultation products are directed at adults and workplace contexts. We do not knowingly collect personal data from children under sixteen without parental authority. Contact us if you believe we have received such data in error.

12. Automated Decision-Making

We do not use solely automated decision-making that produces legal or similarly significant effects concerning you. Ergonomic recommendations are prepared by qualified human specialists.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our consultation products, technology, or legal requirements. The updated version will be posted on this page with a revised date. Material changes affecting how we use your data will be communicated where required by law.

14. Contact

For questions about this Privacy Policy or to exercise your rights, contact DailyErgo Solutions at Malagankatu 4 LH 3, 00220 Helsinki, Finland, telephone +358400796688, or support@zoizyshineea.world.

See also our Cookies Policy, Terms of Use, and Return Policy.